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Thanksgiving Point is a community-owned nonprofit garden, museum, and discovery complex founded as a gathering place and gift to the community. As a team member, you enjoy a growing and thriving environment dedicated to providing one-of-a-kind experiences for guests from around the world. Welcome to the Team Member Hub!

 

$200 Referral Bonus

Refer an employee to one of the following positions and you’ll both receive $200!* Valid for Food Service positions and Ashton Gardens Guest Experience Explorer. New employees must be available for and work daytime shifts during the Tulip Festival. New employee must work a minimum of 2 shifts per week during the Tulip Festival. Upon completion of the Tulip Festival qualifying new employees and referred employees will each receive a $200 bonus.

*Must meet terms and conditions listed. Please see HR with any questions.

Service

Definition of service

We work diligently to give our guests the most enjoyable experience possible. We refer to those who visit Thanksgiving Point as “guests” not as customers and treat them with genuine kindness, stellar service, and memorable interactions.

Questions to discuss as a team

  • Why is service one of our values? 
  • How does genuine kindness differ from regular kindness? 
  • What does your team do to contribute to helping our guests feel welcome?

Team activity idea

Share a memorable interaction that you saw or were a part of the exemplified stellar service.  Discuss the reasons it stands apart from others you have experienced. 

 

Living the value/Pin Goal Idea tips

  • “Great acts are made of small deeds”.  Write down or share with a co worker what this quote means to you.
  • Read this month’s article highlight and ask yourself, what kind of impact do you want to make in your role? 
  • Watch this video: https://www.youtube.com/watch?v=dnpMqQnt8WY

“When I dare to be powerful — to use my strength in the service of my vision, then it becomes less and less important whether I am afraid.”  -Audre Lorde 

Now Open at 9 am

Beginning January 16, all Thanksgiving Point discovery centers, including the Mountain America Museum of Ancient Life, Butterfly Biosphere, Museum of Natural Curiosity, Farm Country, and Ashton Gardens (during season, starting March 25) will now open at 9 am instead of 10 am. We are very excited to welcome guests to our venues so they can learn and discover even more!