Thanksgiving Point is a community-owned nonprofit garden, museum, and discovery complex founded as a gathering place and gift to the community. As a team member, you enjoy a growing and thriving environment dedicated to providing one-of-a-kind experiences for guests from around the world. Welcome to the Team Member Hub!
$200 Referral Bonus
Refer an employee to one of the following positions and you’ll both receive $200!* Valid for Food Service positions and Ashton Gardens Guest Experience Explorer. New employees must be available for and work daytime shifts during the Tulip Festival. New employee must work a minimum of 2 shifts per week during the Tulip Festival. Upon completion of the Tulip Festival qualifying new employees and referred employees will each receive a $200 bonus.
*Must meet terms and conditions listed. Please see HR with any questions.
Definition of service
We work diligently to give our guests the most enjoyable experience possible. We refer to those who visit Thanksgiving Point as “guests” not as customers and treat them with genuine kindness, stellar service, and memorable interactions.
Questions to discuss as a team
- Why is service one of our values?
- How does genuine kindness differ from regular kindness?
- What does your team do to contribute to helping our guests feel welcome?
Team activity idea
Share a memorable interaction that you saw or were a part of the exemplified stellar service. Discuss the reasons it stands apart from others you have experienced.
Living the value/Pin Goal Idea tips
- “Great acts are made of small deeds”. Write down or share with a co worker what this quote means to you.
- Read this month’s article highlight and ask yourself, what kind of impact do you want to make in your role?
- Watch this video: https://www.youtube.com/watch?v=dnpMqQnt8WY
“When I dare to be powerful — to use my strength in the service of my vision, then it becomes less and less important whether I am afraid.” -Audre Lorde
This free financial wellness program is designed to help you with both your spending and savings. Finfit offers coupons, financial coaching, and other great resources.
For more information on this benefit, go to Paychex Flex> My Documents, or email HR@thanksgivingpoint.org
IDEA stands for Inclusion, Diversity, Equity and Accessibility. “Accessibility is the practice of making information, activities, and/or environments sensible, meaningful, and usable for as many people as possible.” At Thanksgiving Point, we work to partner with multiple non-profits to ensure all feel welcome at our venues and events. We can each do our part by becoming more aware of who our guests are and how we can help them. The resources below can help.
For more information and ideas, check out these resources:
Monthly Department Highlight: it
If you have been at Thanksgiving Point very long, you have certainly had the chance to interact with our IT staff, or dynamic-duo of John Jorgensen & Mark Peterson.
John and Mark are responsible for all the technical details seen and unseen that help fulfil the Thanksgiving Point mission. Together they maintain about 300 computers throughout the site, support 300 users, copiers & printers, credit card infrastructure and support approximately 40 different pieces of software used at Thanksgiving Point. Promoting network security is always a high priority for the department and they spend time educating (and testing) your willingness to click on a suspicious email. Finally, they seem to reset or unlock an untold number of passwords for you on a daily basis.
John has been with us since June of 2002. He hails from California originally, but lives in Saratoga Springs with his wife Jodi. Together they have 4 children, most of which have worked here off and on over the years. John would rather be found in a National Park than anywhere else and looks to visit one any chance he has. He is known for his generous candy sharing and world-record gum collection.
Mark started working with Thanksgiving Point’s accounting department in 1998, (yes that’s longer than many of our staff have been alive). He officially transitioned to the IT department in February of 2001 when the position became available. He is fortunate to still get to be involved in both accounting and IT functions in his current role. He loves the variety in his job and the opportunity to work with so many different people each day. Mark and his wife Christine live in Orem and have 3 children. Mark loves to spend time with his family and would love to travel more.
The IT department is grateful for the support of so many here at Thanksgiving Point and the opportunity to engage with most of you on a regular basis. Their office is on the second floor of the Biosphere near HR. If you haven’t had a chance to meet them, stop by for a password reset or a piece of gum and say hello.
Now Open at 9 am
Beginning January 16, all Thanksgiving Point discovery centers, including the Mountain America Museum of Ancient Life, Butterfly Biosphere, Museum of Natural Curiosity, Farm Country, and Ashton Gardens (during season, starting March 25) will now open at 9 am instead of 10 am. We are very excited to welcome guests to our venues so they can learn and discover even more!